In a significant move aimed at protecting consumer interests, government authorities have taken action against nine major digital platforms for allegedly engaging in unfair pricing practices and using misleading online design techniques commonly referred to as “dark patterns.” The action comes after investigations found that several platforms were adding extra charges or influencing customers into...
A significant legal development has placed one of India’s leading fast-moving consumer goods (FMCG) companies under scrutiny after a court directed Dabur to stop using allegedly misleading “100%” claims on several of its products. The ruling highlights the increasing emphasis on truthful advertising practices and consumer protection, sending a strong message to companies about ensuring...
A new social media-led citizens’ movement calling itself the ‘E20 Janta Party’ has rapidly gained attention online, emerging as a fresh campaign against India’s 20 per cent ethanol-blended petrol policy. The movement has drawn thousands of followers across social media platforms and is calling for greater transparency, consumer choice and accountability over the government’s E20...
Former Delhi Chief Minister Arvind Kejriwal has written to several leading automobile manufacturers, raising serious concerns over the implementation of India’s E20 fuel policy and its possible financial impact on millions of vehicle owners. In his communication, Kejriwal questioned whether automobile companies would compensate consumers if their existing vehicles suffer damage or reduced performance because...
A growing controversy surrounding battery management applications has sparked concern across India’s rapidly expanding electric mobility sector after reports emerged that thousands of electric rickshaws (e-rickshaws) could be remotely immobilized using smartphone-based battery management systems. The issue has raised serious questions about digital dependence, cybersecurity, consumer rights, and the increasing control manufacturers and service providers...
A shocking case of apparent billing failure has surfaced in the Noida region of Uttar Pradesh, where a farmer was left stunned after receiving an electricity bill amounting to an astronomical ₹222 crore for a modest 25-kilowatt power connection. The incident has triggered public outrage and raised serious questions about the reliability of automated billing...
A bar bill from Jodhpur, Rajasthan, has ignited widespread debate after a customer was charged a 20% “cow cess” on liquor, inflating his bill significantly. The additional levy, listed explicitly as “cow cess” on the invoice, follows taxes like GST and VAT, and has drawn sharp reactions from netizens and officials alike. The Incident and...
A disturbing video that has gone viral shows a lady in Lucknow discovering plastic-like material embedded inside eggs she had ordered through Blinkit. Her recording has reignited debates about food safety, quality control in e-commerce groceries, and consumer trust in app-based delivery services. In the clip, the woman cracks open an egg she bought via...
New Delhi: The Department of Consumer Affairs on Saturday announced the launch of a dedicated GST grievance category on the National Consumer Helpline (NCH) to address queries and complaints related to the upcoming GST 2.0 reforms. The NCH can be accessed through its toll-free number 1915 or online in 16 Indian languages and English, serving...